What It Does

Create template responses for questions you get often. Instead of typing the same answer repeatedly, insert a saved reply with one click and customize if needed.

Who Benefits

• Busy sellers handling many customer inquiries
• Businesses with FAQs about shipping, returns, or sizing
• Teams who want consistent responses

Key Capabilities

• Create unlimited saved replies
• Quick insert in any message
• Personalization placeholders (customer name, order number)
• Organize by category

Getting Started

Go to Settings > Saved Replies and create your first template.