What It Does
Create template responses for questions you get often. Instead of typing the same answer repeatedly, insert a saved reply with one click and customize if needed.
Who Benefits
- Busy sellers handling many customer inquiries
- Businesses with FAQs about shipping, returns, or sizing
- Teams who want consistent responses
Key Capabilities
- Create unlimited saved replies
- Quick insert in any message
- Personalization placeholders (customer name, order number)
- Organize by category
Getting Started
Go to Settings > Saved Replies and create your first template.